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Web mind Web design agency UK

Faq

Useful information about our business and services

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Frequently asked questions

Gain useful information before we get to work

  • How does your consultation work?

    We can schedule a phone or video call session to discuss your project. You can always schedule a meeting with us at a convenient place or at our office.


    We kickstart a thorough discussion about your project, diving into your specific needs and finding the best possible solution we can provide. Working together, we create a personalized package that perfectly aligns with your requirements, offering competitive pricing for a smooth start. Additionally, we will handle content and information scheduling, along with the necessary payment to begin your project.

  • Why do I as a brand need to redesign our website?

    In today's competitive business landscape, having a strong online presence is essential for success. That's why your website must serve a specific purpose in effectively representing your brand. For instance, is its goal to provide customers with information about your products and services or to enable seamless online purchases?

  • How much does it cost for a website?

    The pricing of our website varies, typically starting at £2500 and extending beyond £10,000. However, the total cost is contingent upon the specific requirements of your website and the industry your in, encompassing factors such as functionality, design, content development, maintenance, and more.

  • Why is your pricing expensive?

    Our work truly embodies value, backed by years of experience and a dedicated team committed to delivering exceptional products and services. Our brand's distinguished reputation is further solidified by successful collaborations with  celebrities and big brands.

  • What payment methods do you accept?

    We gladly accept payment through Paypal as well as direct bank transfers. Additionally, for our convenient pay monthly subscription plans, we offer the option of direct debit payments.

  • Do you take installments?

    We split one-time payments into two installments. The first 50% is usually collected at the beginning of your project, after you have given your approval to proceed and go live or receive the final product. The remaining 50% is collected afterwards. However, for website and ecommerce projects that may take longer than 4 weeks to complete, we collect the final payment 30 days after the initial payment, in order to account for any potential delays or communication issues that might extend the projected timeline.

  • What if we don't like the final product?

    Our risk-free guarantee is designed to provide you with peace of mind. Before we proceed with developing your website or any of our branding and marketing services, we will present you with mockups to ensure your satisfaction. This is your opportunity to provide valuable feedback, and if you're not completely pleased, we will revise the design until it meets your exact specifications.

  • What should I look for in a web design agency?

    A dynamic agency such as Web mind that takes your brand to new heights. A trusted and proficient operational agency renowned for their impressive portfolio and successful collaborations. An agency that excels in driving businesses forward at a cost that is both reasonable and attainable.

  • How long does it take to create a website?

    The time required for website creation can range from 4 to over 12 weeks, depending on the specific requirements of the website.

  • How do we communicate through the website build?

    Before commencing your project, we will arrange an initial consultation to thoroughly explore the details of your project. This consultation can be conducted via a telephone call or through Skype, whichever is more convenient for you. Once we start on the project, our main way of communication will be through email. This efficient method enables us to diligently document all information, ensuring effortless access for future reference. Upon completion of the project, we will schedule another discussion to address any maintenance requirements and offer continued support.

  • Do you provide web hosting?

    We do not offer web hosting for individual website and ecommerce projects. However, we do provide domain and web hosting services as part of our monthly website and ecommerce plans.

  • Are the websites mobile friendly?

    Without a doubt, every single website we create is uniquely designed, and fully responsive to all latest a devices, including mobileOur websites are intricately organized and creatively designed ensuring a flawless browsing experience for customers.

  • Do you provide content?

    Absolutely! Our team is made up of expert professionals who specialize in writing marketing content that is not only professional but also optimized for search engines. You can be completely at ease, knowing that we are capable of providing you with a customized package that includes content creation.


    We will conduct comprehensive market research and recommend the ideal word count for your written content. In order to gain a deeper insight into your business and create persuasive words that inspire your audience to take action, we kindly request specific information about your company and its products or services.

  • Do you provide Seo with the website?

    Our websites are designed with SEO in mind, ready to be optimized and marketed effectively. SEO is a continuous effort that relies on the client's goals and desired outcomes. When creating websites and ecommerce stores, we provide basic SEO optimisation..

  • What do you require from us to start a website project?

    The kind of website you need will have a significant impact on every detail. We can thoroughly discuss this matter during our discovery call before we begin working together. Depending on the package we agree upon, there may be specific content requirements, including content images, business images, website text, pdfs, video content, and contact details such as terms and conditions, policies, and additional resources. These elements will be crucial. If any of these elements are already present on your current website, they can be transferred to the new site.

  • Can you manage our website or ecommerce store?

    Certainly, we have the flexibility to customize a maintenance package that caters to your specific requirements. Whether you require as little as 1 hour per month or as over 20 hours per month. We can help manage updating your website including adding content and new products and maintaining your website healthcheck. We specialize in assisting with the management of your website, from content updates and adding new products to ensuring the overall health and performance of your site.

  • Can I manage my own website or ecommerce store?

    Absolutely! We are thrilled to offer our clients the power to effortlessly update their own websites. Our all-inclusive website guide empowers you to  navigate and manage your website with your own personalized administrator panel. Our websites are crafted to ensure that updating website content is an easy experience for our valued clients.

  • Do you provide image and video content?

    Yes, we provide stock images and videos for your use, and we can also assist you in acquiring premium stock images and videos for your content creation and website design, tailored to your package. 

  • What CMS Platform do you use to create websites?

    In our opinion, Wordpress is the overall the best suitable CMS platform for designing customer-friendly, modern, and up-to-date websites which are customer friendly for managing on. We excel in creating websites using Wordpress and Woo-commerce, and while we can also assist clients with website development and design on other platforms. That being said, our pay monthly plans are based on a custom CMS platform developed and maintained by Web Mind, providing complete control, management, and maintenance.

Together let's create something big for your brand that will inspire your clients. We have helped transform many brands with our expertise and delivery. Start working with the experts.

Pay as you grow with our monthly websites

Save money with monthly website and ecommerce store plans

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